Frequently Asked Questions

Welcome to ePropertyWatch FAQs

How can I add another person to my account?

Answer: Currently, ePropertyWatch supports one email address per property, however, enhancements to this are planned for the future. Please check the site for updates.

How can I change the address of property I want to monitor?

Answer: If you recently moved and want to change your address with ePropertyWatch, please submit a help request here. Be sure to include your name and email, along with the address of the property currently being monitored and your new address. We will cancel the monitoring of the current property, which will enable you to register your new home. Please be aware that when you register your new home, there is a good chance that your name will not appear on the owner list since this is a recent sale. So, you'll need to select the name of the previous owner. Since we monitor public record filings, you will eventually receive an alert when the deed from your purchase is detected by our system.

How can I monitor more than one property?

Answer: Currently, ePropertyWatch supports monitoring a single property per email address. As we continue to expand and improve the product, additional features like multiple property monitoring will be added. In the meantime, the best thing to do is to register your other home(s) using a different email address for each. While this may not be the optimal solution, it is currently the only way you can enjoy the security of ePropertyWatch monitoring on all of the homes you own.

How come some recent sales or foreclosures not showing up?

Answer: We update the information on ePropertyWatch as soon as it becomes available from the county. Depending on where you live, it can take anywhere from a few days, to weeks or even months if you're in a rural area to show the most recent sales and foreclosures.

How do I find out additional information about foreclosures?

Answer: ePropertyWatch currently displays new foreclosure activity in your area that has occurred in the past 30 days. If you are really interested in researching foreclosure activity and expanding your search into other areas, we recommend RealQuest Express, which offers unlimited foreclosure research for $49 /mo. There is a 7-day free trial and no long term commitment.

How do I sign up?

Answer: Simply enter your property address on the home page, then choose your name from the dropdown list on the next screen, and complete the registration. If the system is unable to find your property it means the service isn't available in your area. Once you register, you'll need to click the link in the confirmation email. If it doesn't arrive, please check your spam folder.

How do I unsubscribe, opt-out, or cancel service?

Answer: If you want to stop future emails from eProperyWatch, you can opt-out by clicking the unsubscribe link at the bottom of any alert email. If you want to completely cancel your monitoring and have your personal information removed from our database, please submit a help request here. Be sure to include your name, address and email address used on the account and we will promptly remove your information.

How much does it cost?

Answer: Nothing. It’s Free to use. No strings attached. We won’t ask you for your credit card.

Is it safe? Private? What do I give you?

Answer: It’s very safe, very private. The only information you provide is your property address and email address.We will only use the information you provide in accordance with our privacy policy. It costs you nothing, so we won’t ask you for a credit card number.

Is there a catch?

Answer: No. But you rightfully ask why a valuable service like ePropertyWatch would be free for you. Like many free web services, we’ll display advertisements that we hope are valuable for you. You can choose to look at them or not. By displaying these ads, we are able to offer ePropertyWatch at no cost to you. Knowing that, you can be confident that we’ll not surprise you later by asking you for your credit card to use ePropertyWatch!

Is this a scam? Who are you guys?

Answer: ePropertyWatch is a service of CoreLogic, which was launched from The First American Corp., a 100 year old public company (www.firstam.com). The ePropertyWatch property monitoring service has been featured in The New York Times, Washington Post, Chicago Tribune, CNN, MSNB and many other media outlets.All of the information we have about your property is public record, which means anyone can go to your county to get it. The only non-public information we ask of you is your email address, which is required in order to send you alerts about your property.

My home isn't covered, why not?

Answer: In order to monitor a home, we require certain records from the county where your property is located. Many counties, rural counties in particular, do not provide us with the necessary records. We are trying to add more counties to our coverage area, so please check back often.

My name is not on the list? (owned more than 90 days)

Answer: If you have lived in your home for an extended period and your name is not on the list of owners, submit a help request here and include your name, address, purchase date and purchase price with your request. We will research the issue for you and correct any data-related errors.

My name is not on the list? (recently purchased home)

Answer: Depending on where you live, it can take days, weeks or even months for the county to send us updated ownership records. In the meantime, you should select the previous owner's name from the list in order to register the property. When the deed showing your purchase of the property is eventually sent to us, you will receive an email alerting you to a new public record filing. If you do not receive an alert in the next 6 months, please let us know.

What do I do if my confirmation email did not arrive?

Answer: First, please be sure to check your spam/junk folder - the confirmation email sometimes ends up there. If it's not there, please submit a help request here and include your name, property address and email address used during registration and we'll activate your account manually.

What if I disagree with the estimated value you report for my home?

Answer: Our Home Value estimates are used by top lenders and appraisers in assessing home values. However, they only serve as a baseline estimate. They are calculated using available data, however, they don’t reflect special things about your home. Do you live on a lake? Did you refurbish your kitchen or bathroom? Often, these qualitative factors enhance the value of your home. The ePropertyWatch service allows you to increase the value of your home in your baseline estimate for your own record keeping purposes.

What if I entered the wrong email during registration?

Answer: If the email address you used during registration had an error, please submit a help request here and include your name, address, incorrect email and correct email in your request so we can help you.

What if your lien information is wrong?

Answer: We report to you what we collect from your local county recorder’s office. That doesn’t guarantee that the information we gather is correct. That’s why it’s important for you to consistently verify the information. If it’s not correct, then check with your county. Find out why. It always pays to be vigilant and check for yourself.While we undertake efforts to ensure we copy the information accurately, a small amount of error is unavoidable.

What is ePropertyWatch?

Answer: ePropertyWatch is a free service that monitors your home address for liens based upon information received from your county recorder’s office. If we obtain information that a lien has been placed, you are notified by email.In addition, ePropertyWatch also tracks and alerts you of other important information about your home and neighborhood. This may include your current estimated home value, nearby sales and foreclosures, and real estate market trends in your zip code, city, and state.

Why do I need ePropertyWatch?

Answer: A growing fraud in the United States is that of “House Stealing”. The FBI has a page on their web site dedicated to warning Americans about this growing problem: http://www.fbi.gov/page2/march08/housestealing_032508.html While ePropertyWatch can not keep your home from being preyed on by those practicing “House Stealing” – it may give you early warning of potential problems. The FBI advises “from time to time, it’s also a good idea to check all information pertaining to your house through your county’s deeds office. If you see any paperwork you don’t recognize or any signature that is not yours, look into it". ePropertyWatch assists you with this process by alerting you to the liens that have been reported to CoreLogic. Please note, while ePropertyWatch covers the majority of transactions, you should also check information your county's recorder's office directly, to ensure that information is accurate and complete.

Term of Use

You must agree with the following term of use to continue.

TERMS OF USE
This is a contract. By using this website and any emails generated from ePropertyWatch, and their content, including information, reports, images, products and data (collectively the "Services"), you agree to be bound by these terms. These Terms of Use contain an agreement to arbitrate all Claims as well as disclaimers of warranties and limitations of liability.  These provisions form an essential basis of our bargain.  Please read these terms carefully.  If you do not agree to these terms, do not access or use this website.

1. Acceptance of Terms Through Use. CoreLogic makes the Services available on the website and via email subject to the following terms and conditions of use (the "Terms of Use"). These Terms of Use also apply to any updates, enhancements and new features and products. By using this website, you represent to CoreLogic that you have read, understood, and agree to all terms, conditions, and notices contained or referenced in these Terms of Use and on the website and agree to follow all applicable laws and regulations.

2. Changes in these Terms of Use. CoreLogic may modify these Terms of Use from time to time by posting modified Terms of Use on the website. Your continued use of the website and any emails thereafter will constitute agreement to such modifications. At the time of any material modifications, CoreLogic will change the "Last Updated" date below. Please review these Terms of Use from time to time so that you are apprised of any changes.

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By using or visiting this website and any emails generated from the Service, you agree that you will not insert false, fraudulent, indecent, or obscene information as part of your registration and that your usage will comply with all applicable state and federal laws. Any unauthorized use or misuse of the Services may be a cause for terminating your right to use the Services. CoreLogic reserves the right, in its sole discretion, to terminate your access to any part of the website or emails, with or without notice.

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The license granted by CoreLogic does not include the layout or design of the website or logos, graphics, sounds, or images on the website and any future versions of the services. Elements of the website and emails are protected by copyright, trade dress, or other laws and will not be imitated in whole or in part.

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7. Termination. As a client of a customer of CoreLogic, you are receiving the Services and access to this website and emails free of charge. At any time, if CoreLogic’s customer terminates its contract with CoreLogic for these Services provided to you, CoreLogic reserves the right to terminate your access to the website and emails. Furthermore, CoreLogic reserves the right to terminate your access at any time, for any or no reason.

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You agree that the Services available on the website and in emails are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorized by CoreLogic, either in these Terms of Use or otherwise, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from the information, services, or products. As noted in these Terms of Use, you may print or download information or products from the website and emails for your own personal use, provided that you keep intact all copyright and other proprietary notices. Systematic retrieval of information, Services or products from the website or emails to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from CoreLogic is prohibited. In addition, use of the information, Services, or products for any purpose not expressly permitted in these Terms of Use is prohibited. For information on requesting such permission, please contact CoreLogic at 4 First American Way, Santa Ana, California 92707, Attention: Legal Department.

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THE MATERIALS, INFORMATION, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE WEBSITE AND IN EMAILS, INCLUDING THE IMAGES, TEXT, DATABASES, PHOTOS, CUSTOM GRAPHICS, COMPILATION, ASSEMBLY, AND THE OVERALL LOOK AND DISTINCTIVENESS OF THE WEB SITE AND EMAILS ARE PROVIDED "AS IS" AND "AS AVAILABLE." CORELOGIC DISCLAIMS ALL EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. NEITHER CORELOGIC NOR ITS LICENSORS MAKE ANY REPRESENTATIONS, WARRANTIES, OR GUARANTIES AS TO THE QUALITY, RELIABILITY, SUITABILITY, TRUTH, ACCURACY, OR COMPLETENESS OF THE WEBSITE CONTENT. CORELOGIC DISCLAIMS ANY REPRESENTATION OR WARRANTY THAT THE WEB SITE ITSELF OR ANY PRODUCT OR SERVICE OFFERED THROUGH THE WEBSITE, INCLUDING EMAILS, WILL BE AVAILABLE AT ANY PARTICULAR TIME OR FROM ANY PARTICULAR LOCATION OR THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED. THE WEBSITE AND EMAILS MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. YOU ACKNOWLEDGE THAT THE SERVICES MAY NOT INCLUDE ALL RECORDED CONVEYANCES, INSTRUMENTS OR DOCUMENTS WHICH IMPART CONSTRUCTIVE NOTICE WITH RESPECT TO ANY CHAIN OF TITLE DESCRIBED IN THE SERVICES.  YOUR USE OF THE WEBSITE AND EMAILS IS SOLELY AT YOUR RISK.

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15. Indemnification of CoreLogic. You will not use the Services for any unlawful purpose, or for any purpose not permitted by these Terms of Use. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS CORELOGIC FROM ANY LIABILITY, LOSS, CLAIM AND EXPENSE (INCLUDING REASONABLE ATTORNEYS’ FEES) RELATED TO YOUR VIOLATION OF THESE TERMS OF USE, AND/OR YOUR USE OF THE SERVICES. You are solely responsible for defending any claim, subject to the indemnified party’s right to participate with counsel it selects, and you will not agree to any settlement that imposes any obligation, liability or admission of guilt on the part of the indemnified parties without prior written consent of the respective party. If you violate any provision of this section of the Terms of Use, CoreLogic may terminate your access to the website and emails without notice, and you have indemnity obligations to CoreLogic and other third parties entitled to indemnification as a result of your violation of these Terms of Use.

16. Severability and Integration. Unless otherwise specified in these Terms of Use, the website or emails, these Terms of Use constitute the entire agreement between you and CoreLogic with respect to the website, emails and the Service, and supersedes all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and CoreLogic with respect to the website, emails and the Service. If any part of these Terms of Use is held invalid or unenforceable, that portion is construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions remain in full effect.

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YOU THUS GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS. YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN OR BRING CLASS ACTIONS. YOUR RIGHTS WILL BE DETERMINED BY NEUTRAL ARBITRATORS AND NOT A JUDGE OR JURY.

The arbitration will be held before one arbitrator under the arbitration rules of the American Arbitration Association ("AAA") in force at that time. The arbitration will be conducted in Orange County, California. The arbitrator will be selected pursuant to the AAA rules. Should no AAA rule regarding the selection of an arbitrator be in effect, you will select an arbitrator from a panel of arbitrators acceptable to CoreLogic. In any arbitration, CoreLogic will pay the filing fee, plus the costs associated with the first day of arbitration, with the remaining costs of arbitration paid by the non-prevailing party. To begin the arbitration process, a party must make a written demand.

Any judgment upon the award rendered by the arbitrators may be entered in any court of competent jurisdiction. The arbitrators will not have the power to multiply actual damages or award consequential, punitive or exemplary damages, and each party irrevocably waives any claim thereto. The agreement to arbitrate will not be construed as an agreement to the joinder or consolidation of an arbitration under these Terms of Use with an arbitration of disputes or claims of any non-party, regardless of the nature of the issues or disputes involved.
Should a dispute arise and should the arbitration provisions become inapplicable or unenforceable, you agree that jurisdiction over and venue of any suit will be exclusively in the state and federal courts sitting in Orange County, California. If either party employs attorneys to enforce any right in connection with any dispute or lawsuit the prevailing party is entitled to recover reasonable attorneys' fees.

18. Claims of Copyright Infringement. If you believe that your work has been copied and is accessible on the website or emails in a way that constitutes copyright infringement, notify CoreLogic in writing.

CoreLogic
Attn: Legal Department
4 First American Way
Santa Ana, CA 92707

Any claim of copyright infringement should include sufficient information to enable us to evaluate your claim and to take appropriate action.

19. Governing Law. You agree that all matters relating to your access to, or use of, the website and emails, and all matters relating to these Terms of Use are governed by the laws of the State of California, which apply in all respects, including statutes of limitation. No choice of law rules of any jurisdiction will apply to nullify this choice of law.

20. Non-Waiver. CoreLogic's failure to exercise or enforce any right or provision of these Terms of Use does not constitute a waiver of that right or provision.

21. Assignment. CoreLogic may assign these Terms of Use, in whole or in part, at any time with or without notice to you. You may not assign these Terms of Use or assign, transfer or sublicense your rights, if any, in the Service.
Please print or download a copy of these Terms of Use for your records.

Last Updated July 21, 2010

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